Higher Education faces increasing challenges. These challenges include expanding competition, changing demographics, altered perceptions of the value of a college degree, and a pandemic. Rapid, complex changes such as these require thoughtful, yet timely responses. All of us, from trade schools to Tier I research institutions, must look at how to best restructure people and process for greatest success, not only for economic feasibility and academic growth, but also to support institutional culture.

Concordia University’s leadership team recognizes these obstacles and has formulated a plan to address them. Our University’s Office of Institutional Effectiveness (OIE) ensures a holistic, coordinated, interdependent approach, one that leads to greater coherence and better decision making. Each month, I will be sharing insight into our journey with a particular focus on program evaluation and management.