For better and worse, COVID 19 will be a watershed for online education. Tens of thousands of students and faculty are being force-marched from on-campus to online programs for the remainder of this academic year. This experience will affect their acceptance of online education for years to come.
This could be a boon for online education. Students may discover that online is fun, engaging, and convenient. Or hastily pulled-together online classes could permanently alienate students and harm their college progress, especially if they have limited technology or bandwidth–so it is likely to be harder on poor and rural students.