Gray tracks inquiries, essentially online forms filled out by potential students interested in higher education programs. Inquiry volume had been dropping, often by double digits, for over five years. 2018 broke the trend. Inquiries increased 1.7% for the year and sprinted to the finish with a 9% rise in December.
In an excerpt from Start, Stop, or Grow, Robert Atkins discusses curricular efficiency, which measures, manages, and improves the units of education that can be delivered for a given amount of instructional cost and quality, and the importance of the cost per student credit hour (SCH).